Contacts

Mon – Fri 12 a.m. till 8 p.m. UTC+3
Sat – Sun free time.

  1. WTC Exchange follows practices and measures aimed at combating money laundering (AML) and the financing of terrorism.
  2. The purpose of these measures is to demonstrate that WTC Exchange takes any attempts to use its platform for illegal purposes seriously.
  3. WTC Exchange warns users against attempting to use the service for money laundering, financing terrorism, fraud of any kind, or using the service to purchase prohibited goods and services.
  4. To prevent illegal transactions, the Site imposes certain requirements on all requests created by Users:
    1. The sender and recipient of the payment in the request must be the same person. Transfers to third parties are strictly prohibited using the Site’s services.
    2. All contact information entered by the User in the request, as well as any other personal data provided to the Site, must be current and fully accurate.
    3. The creation of requests using anonymous proxy servers or any other anonymous internet connections is strictly prohibited.
  5. WTC Exchange blocks funds received from sanctioned platforms. These assets may be involved in money laundering or terrorist financing. The high-risk resources (the list may be updated) inсlude:
    • MEGA DARKNET MARKET;
    • Bitzlato;
    • OMG!OMG!;
    • Garantex;
    • DuckDice;
    • Darknetone;
    • Chiper Mixer;
    • DuelBits;
    • FreeBitcoin;
    • Gandhiji.io;
    • Hydra;
    • NVSPC;
    • Roobet;
    • Tornado;
    • WEX Exchange;
    • Yolo Group;
    • Black Sprut;
    • BTC-e;
    • 1xBit;
    • DoubleWay;
    • Primedice;
    • Stake;
    • Wasabi Wallet.
  6. When conducting a transaction, WTC Exchange also considers the following factors:
    • use of anonymizers;
    • the accuracy and truthfulness of the data in the request;
    • the type of transaction and transaction history with WTC Exchange;
    • the history of wallets and payment details;
    • involvement of third parties in the transaction.

    If one or more factors raise doubts about the legality of the transaction, these factors will form the basis for reasonable suspicion.

  7. If the administration of the service or Payment Systems has reasonable suspicions that a user is attempting to use the service for money laundering or any other illegal operations, WTC Exchange reserves the right to:
    • suspend the user’s exchange transaction until all circumstances are clarified;
    • request documents identifying the user’s identity;
    • request other information related to payments.
  8. The User agrees to provide the requested photo/video materials, await the verification decision, and make no claims against the Service.
  9. All information provided by the client may be shared with relevant authorities in the following cases:
    • upon request from law enforcement agencies;
    • by court order from various jurisdictions;
    • upon request from the administrations of Payment Systems.
  10. After customer identification, WTC Exchange will process a refund minus up to 5% of the exchange amount (up to the equivalent of $100).
Choose file
Написать в Telegram Telegram